Leadership LearningsWATCH: Coutts’ Claire Foy on building enduring resilience

WATCH: Coutts' Claire Foy on building enduring resilience

Claire Foy, executive director and head of learning and professional development at Coutts, discusses a significant moment in her professional development

With HR professionals under an unprecedented level of pressure, now is the time to share lessons and impart strategies which have driven organisational and team success. In our new video series, Leadership Learnings, HRD Connect meets with senior leaders to discuss an experience in their career which helped to develop their professional practice.

It could be an effectively executed reform, a high-level discussion with the C-suite, interactions with employees – or something entirely different. It’s safe to say that HR has been forced to deal with an unimaginable array of opportunities and challenges, so leaders’ perspectives – why they made their decisions, what other leaders can learn, and why it matters today – could help encourage much-needed creativity, flexibility and determination.

In the third episode of the series, HRD Connect meets with Claire Foy, executive director and head of learning and professional development at Coutts, one of the world’s oldest and most prestigious banks.

As the firm’s most senior HR leader, Foy is used to addressing and overcoming immense challenges; in her Leadership Learnings profile piece, Foy discusses an experience in which a planned L&D programme failed to gain corporate approval at the last minute, and the way she responded. Foy discusses:

0.16 – The new challenges that come about when reaching a senior level role

0.50 – Planning to implement an innovative programme

2.27 – Running into difficulties with corporate approval

3.29 – Receiving support among colleagues, boosting wellbeing

3.59 – Relaunching the programme and the success that ensued

4.53 – Utilising resilience and what leaders can take away from the ordeal

What's Hot

Establishing an Organization Guidance System

Strategy & Leadership Establishing an Organization Guidance System

2y Dave Ulrich

Establishing an Organization Guidance System

Dave Ulrich, Norm Smallwood and Alan Todd break down Organization Guidance Systems - what they are, and why they are essential to HR's role in busines...

View article
2020: HRD Thought Leaders on the biggest trends of the year to come

Strategy & Leadership 2020: HRD Thought Leaders on the biggest trends of the year to come

2y Michael Hocking

2020: HRD Thought Leaders on the biggest trends of...

Dave Ulrich, Jill Christensen, Jon Ingham, Katrina Collier and more HRD Thought Leaders predict the trials and transformations that will face the work...

View article
HRD Summit UK 2020 - Sneak Peek

HRD Summit UK HRD Summit UK 2020 - Sneak Peek

2y Joe Talora

HRD Summit UK 2020 - Sneak Peek

With the HRD Summit 2020 fast approaching, HRD Connect takes a look at what to expect at this year’s landmark event. View article

Amanda Cusdin, Sage: The Big Conversation and real cultural transformation

HRD Live Podcasts Amanda Cusdin, Sage: The Big Conversation and real cultural transformation

2y Michael Hocking

Amanda Cusdin, Sage: The Big Conversation and real...

In this week's HRD Live Podcast, Amanda Cusdin, Chief People Officer, Sage, sat down Michael Hocking, Editor, HRD Connect, to discuss Sage's mammoth c...

View article
HRD Best of 2019: Culture and Engagement

Engagement HRD Best of 2019: Culture and Engagement

2y Michael Hocking

HRD Best of 2019: Culture and Engagement

As 2019 comes to a close, we look back at the top 10 culture and engagement articles, podcasts and interviews of the year. View article

Do You Possess the Top Two Most In-Demand Skills?

Learning & Development Do You Possess the Top Two Most In-Demand Skills?

2y Jill Christensen

Do You Possess the Top Two Most In-Demand Skills?

Jill Christensen, Employee Engagement Expert, Best-Selling Author and HRD Thought Leader, breaks down the two most important skills in the workplace, ...

View article

Watch the video to find out why the experience had a personal significance to Foy, and discover how leaders can derive positive, career-building knowledge from even the most tumultuous circumstances.

Subscribe to HRD Connect. You’ll receive daily updates on the future of work, including thought leadership, video interviews, the HRD Live Podcast and more.

Comments are closed.

What's Hot

Establishing an Organization Guidance System

Strategy & Leadership Establishing an Organization Guidance System

2y Dave Ulrich

Establishing an Organization Guidance System

Dave Ulrich, Norm Smallwood and Alan Todd break down Organization Guidance Systems - what they are, and why they are essential to HR's role in busines...

View article
2020: HRD Thought Leaders on the biggest trends of the year to come

Strategy & Leadership 2020: HRD Thought Leaders on the biggest trends of the year to come

2y Michael Hocking

2020: HRD Thought Leaders on the biggest trends of...

Dave Ulrich, Jill Christensen, Jon Ingham, Katrina Collier and more HRD Thought Leaders predict the trials and transformations that will face the work...

View article
HRD Summit UK 2020 - Sneak Peek

HRD Summit UK HRD Summit UK 2020 - Sneak Peek

2y Joe Talora

HRD Summit UK 2020 - Sneak Peek

With the HRD Summit 2020 fast approaching, HRD Connect takes a look at what to expect at this year’s landmark event. View article

Amanda Cusdin, Sage: The Big Conversation and real cultural transformation

HRD Live Podcasts Amanda Cusdin, Sage: The Big Conversation and real cultural transformation

2y Michael Hocking

Amanda Cusdin, Sage: The Big Conversation and real...

In this week's HRD Live Podcast, Amanda Cusdin, Chief People Officer, Sage, sat down Michael Hocking, Editor, HRD Connect, to discuss Sage's mammoth c...

View article
HRD Best of 2019: Culture and Engagement

Engagement HRD Best of 2019: Culture and Engagement

2y Michael Hocking

HRD Best of 2019: Culture and Engagement

As 2019 comes to a close, we look back at the top 10 culture and engagement articles, podcasts and interviews of the year. View article

Do You Possess the Top Two Most In-Demand Skills?

Learning & Development Do You Possess the Top Two Most In-Demand Skills?

2y Jill Christensen

Do You Possess the Top Two Most In-Demand Skills?

Jill Christensen, Employee Engagement Expert, Best-Selling Author and HRD Thought Leader, breaks down the two most important skills in the workplace, ...

View article