Digital HRDigital TransformationHow gamification can unlock creativity and improve organisational performance

How gamification can unlock creativity and improve organisational performance

Gamification has been scientifically proven to rapidly increase the efficiency and efficacy of learning. Professor Vlatka Hlupic, Ashridge Hult Executive Education, reveals how can people leaders adopt gamification to transform their organisations.

The Fourth Industrial Revolution (4IR) is a world of constant change, unprecedented economic and social challenges, interconnectivity, continuous innovation and increasing competition.  People at the top no longer believe they have all the answers – today’s leadership is about inspiring others to ignite their passion for work and unleash their creativity.  Yet despite huge sums spent on employee engagement programmes, recent data shows that levels remain stubbornly low.

What can organisations do to unlock the wisdom and creativity that exists in their workforces and become more engaging and high performing?  One of the answers could be gamification, which if used properly, can be the key to unlocking employee potential and creating competitive advantage.

Science has proven that it takes approximately 400 repetitions to make a new synapse in the brain – unless it is done with play, in which case it takes between 10 and 20 repetitions.  Gamification not only stimulates this type of development, but also encourages collaborative learning, where solutions to problems are realised through the input of several people.

The neuroscience of learning shows that the brain needs conditions under which it is able to change in response to stimuli and produce new neurons.  The most effective learning involves engaging different parts of the brain for the learning task, invoking understanding and remembering, as well as higher-level cognitive functions such as decision-making, association and motivation.  These higher-level, more complex cognitive processes are more beneficial for learning because they involve a greater number of neural connections.  Gamification stimulates this type of learning, and also strengthens diversity of thought, enabling people to learn from other types of mindsets.

Educational gaming has a long history in business and management, providing many benefits.  Business games, for example, give participants an opportunity to learn from their involvement with a structured experience.  Learning by doing also provides an important shift from the tutor, who is perceived as the expert or disseminator of knowledge, towards the participants as active processors of information. Gaming also ensures that all participants engage in experiential learning and are able to build self-awareness through peer interaction and feedback.

Another advantage of gaming is the opportunity it provides for participants to develop skills – such as decision-making, problem-solving, negotiation and initiative – in a relatively risk free environment.  Business games also encourage teamwork, and help turn theory into practice.

In order to facilitate executive education, my team and I designed a new board game, based on research published in my book ‘The Management Shift’, which offers managers a practical approach to diagnosing and tackling leadership issues in their organisation.  The book describes five levels of leadership, all of which have an impact on the culture of the organisation and the outcomes it is able to achieve.  It outlines the behaviours, thinking patterns, language and management style that characterises each level and gives practical advice on what managers can do to move up a level.

The accompanying board game is a serious play intervention that anyone can take part in with their management and leadership team.   The aim of the game, which takes around 90 minutes to play, is to introduce participants to the philosophy of the Management Shift ®  approach, and to identify specific actions the group can commit to work on to create better business agility.

The first step is to consider the bigger picture of how well the organisation is operating in areas such as culture, relationships, strategy, systems and resources.  Next players reflect on and begin to explore some of the more specific people and process related factors at play in the business, as well as looking at obstacles they might typically encounter in trying to move up a gear.  Finally, the game helps people understand how to practically start to address these and take action, so that they can unleash creativity and encourage collaboration across the multi-generational workforces of the 4IR.

The gamification of management learning, using this and other similar games, provides a safe environment for experiential learning, enabling a common vision to be shared and cascaded within the wider organisation, and is a valuable additional to traditional management education approaches.

Do you think gamification could transform your organisation? Let us know on Twitter or LinkedIn.

What's Hot

HRD Roundtable Report: Levelling Up Onboarding for the Hybrid World

Roundtable Report HRD Roundtable Report: Levelling Up Onboarding for the Hybrid World 5 May 2022

4m

HRD Roundtable Report: Levelling Up Onboarding for...

Attracting new talent is shooting up the priority list, but also proving more difficult than ever. After the effort of finding the right person, are w...

View event
HRD Roundtable Report: Redefining Company Culture in Hybrid Work Environments

Roundtable Report HRD Roundtable Report: Redefining Company Culture in Hybrid Work Environments 26 May 2022

4m

HRD Roundtable Report: Redefining Company Culture ...

The process of redefining a company culture is a complex one. Culture contributes directly to the day-to-day experience of employees, and many leaders...

View event
Learning to win the talent war: how digital marketing can develop its people

Whitepaper | Talent Development Learning to win the talent war: how digital marketing can develop its people

5m

Learning to win the talent war: how digital market...

This report documents the findings of a Fireside chat held by ClickZ in the first quarter of 2022. It provides expert insight on how companies can ret...

View resource
HRD Roundtable Report: Strategies For Re-Engaging The Hybrid Workforce

Roundtable Report HRD Roundtable Report: Strategies For Re-Engaging The Hybrid Workforce 5 May 2022

5m

HRD Roundtable Report: Strategies For Re-Engaging ...

We know hybrid working is here to stay, forcing many organisations to experiment with innovative and creative strategies from 4-day working weeks to u...

View event
HRD Roundtable Report: Making it ‘Worth It’ – What We Need to Reward, Engage and Retain

Roundtable Report HRD Roundtable Report: Making it ‘Worth It’ – What We Need to Reward, Engage and Retain 3 March 2022

5m

HRD Roundtable Report: Making it ‘Worth It’ – What...

We know the pandemic has caused many people to revaluate their careers and relationships with work and have been seeing the impact in global trends in...

View event
Dave Ulrich: How can business and HR leaders simplify complexity?

Leadership Development Dave Ulrich: How can business and HR leaders simplify complexity?

8m Dave Ulrich

Dave Ulrich: How can business and HR leaders simpl...

HR thought leader Dave Ulrich outlines ways leaders can deal with complexity in an increasingly busy world, including how to think critically and turn...

View article
HRD Roundtable Report: Using HR Data to Inform Organisational Decision Making

Roundtable Report HRD Roundtable Report: Using HR Data to Inform Organisational Decision Making 5 May 2022

5m

HRD Roundtable Report: Using HR Data to Inform Org...

Historically, HR hasn’t been as effective as it could be in sharing and communicating data with wider teams. It’s paramount that we remove the self-in...

View event
Digital transformation investment grows but critical skills gaps remain - Coursera report

Digital HR Digital transformation investment grows but critical skills gaps remain - Coursera report

8m Leah Belsky

Digital transformation investment grows but critic...

Covid-19 has accelerated the rate of digital learning on a global scale. Coursera's latest report provides an update on employee proficiency in a numb...

View article
Wellbeing in the hybrid workplace: how to successfully drive engagement

Employee Engagement Wellbeing in the hybrid workplace: how to successfully drive engagement

8m Alara Basul | Sponsored

Wellbeing in the hybrid workplace: how to successf...

Remote working has impacted the way we communicate as a workforce, but striking the right balance between creating an engaged workforce and a successf...

View article
How to create a company culture capable of empowering the modern workforce

Culture How to create a company culture capable of empowering the modern workforce

8m Alara Basul | Sponsored

How to create a company culture capable of empower...

While new working patterns that emerged from the pandemic have earned a permanent spot in the workplace, creating a purpose-driven culture based ...

View article
WATCH: Connection and collaboration in a hybrid workplace

Leadership Learnings WATCH: Connection and collaboration in a hybrid workplace

9m Amy Kirkham

WATCH: Connection and collaboration in a hybrid wo...

Alison Noon-Jones, VP of People & Culture at Leidos UK & Europe, shares how crucial employee engagement and participation is when shaping the people s...

View article
Turbulence ahead: Why it’s time to be bold in your leadership

Leadership Development Turbulence ahead: Why it’s time to be bold in your leadership

9m Terence Mauri

Turbulence ahead: Why it’s time to be bold in your...

HRD thought leader and Hack Future Lab founder Terence Mauri sets out why the biggest risk to leadership is not turbulence itself, but leading with ye...

View article

Comments are closed.

What's Hot

HRD Roundtable Report: Levelling Up Onboarding for the Hybrid World

Roundtable Report HRD Roundtable Report: Levelling Up Onboarding for the Hybrid World 5 May 2022

4m

HRD Roundtable Report: Levelling Up Onboarding for...

Attracting new talent is shooting up the priority list, but also proving more difficult than ever. After the effort of finding the right person, are w...

View event
HRD Roundtable Report: Redefining Company Culture in Hybrid Work Environments

Roundtable Report HRD Roundtable Report: Redefining Company Culture in Hybrid Work Environments 26 May 2022

4m

HRD Roundtable Report: Redefining Company Culture ...

The process of redefining a company culture is a complex one. Culture contributes directly to the day-to-day experience of employees, and many leaders...

View event
Learning to win the talent war: how digital marketing can develop its people

Whitepaper | Talent Development Learning to win the talent war: how digital marketing can develop its people

5m

Learning to win the talent war: how digital market...

This report documents the findings of a Fireside chat held by ClickZ in the first quarter of 2022. It provides expert insight on how companies can ret...

View resource
HRD Roundtable Report: Strategies For Re-Engaging The Hybrid Workforce

Roundtable Report HRD Roundtable Report: Strategies For Re-Engaging The Hybrid Workforce 5 May 2022

5m

HRD Roundtable Report: Strategies For Re-Engaging ...

We know hybrid working is here to stay, forcing many organisations to experiment with innovative and creative strategies from 4-day working weeks to u...

View event
HRD Roundtable Report: Making it ‘Worth It’ – What We Need to Reward, Engage and Retain

Roundtable Report HRD Roundtable Report: Making it ‘Worth It’ – What We Need to Reward, Engage and Retain 3 March 2022

5m

HRD Roundtable Report: Making it ‘Worth It’ – What...

We know the pandemic has caused many people to revaluate their careers and relationships with work and have been seeing the impact in global trends in...

View event
Dave Ulrich: How can business and HR leaders simplify complexity?

Leadership Development Dave Ulrich: How can business and HR leaders simplify complexity?

8m Dave Ulrich

Dave Ulrich: How can business and HR leaders simpl...

HR thought leader Dave Ulrich outlines ways leaders can deal with complexity in an increasingly busy world, including how to think critically and turn...

View article
HRD Roundtable Report: Using HR Data to Inform Organisational Decision Making

Roundtable Report HRD Roundtable Report: Using HR Data to Inform Organisational Decision Making 5 May 2022

5m

HRD Roundtable Report: Using HR Data to Inform Org...

Historically, HR hasn’t been as effective as it could be in sharing and communicating data with wider teams. It’s paramount that we remove the self-in...

View event
Digital transformation investment grows but critical skills gaps remain - Coursera report

Digital HR Digital transformation investment grows but critical skills gaps remain - Coursera report

8m Leah Belsky

Digital transformation investment grows but critic...

Covid-19 has accelerated the rate of digital learning on a global scale. Coursera's latest report provides an update on employee proficiency in a numb...

View article