Podcast: Crack the Code: Upgrade your Customer Experience, One Conversation at a Time
Register for free to become a member and enjoy access to all HRD content.
Register below, or sign-in if already a member
Sally Earnshaw, Managing Director at Blue Sky & Brightwave was with the HRD Connect team where we discussed how important customer service has become for companies.
Listen to the podcast below:
Comments are closed.
Attracting new talent is shooting up the priority list, but also proving more difficult than ever. A...View event
The process of redefining a company culture is a complex one. Culture contributes directly to the da...View event
This report documents the findings of a Fireside chat held by ClickZ in the first quarter of 2022. I...View resource
We know hybrid working is here to stay, forcing many organisations to experiment with innovative and...View event
We know the pandemic has caused many people to revaluate their careers and relationships with work a...View event
HR thought leader Dave Ulrich outlines ways leaders can deal with complexity in an increasingly busy...View article
Historically, HR hasn’t been as effective as it could be in sharing and communicating data with wide...View event
Covid-19 has accelerated the rate of digital learning on a global scale. Coursera's latest report pr...View article
As the new world of work emerges, the CHRO role is undergoing an existential re-evaluation of its sc...View article
An economic slowdown has brought the debate about where we work back to the table. Bruce Daisley arg...View article
As the job market becomes increasingly competitive, companies are realizing the importance of offeri...View article
Peter Byrne, the founder of HR business partner and employment law firm ESPHR discusses the need fo...View article
In a regular new series, HRD Connect speaks with leaders from all different industries about their w...View article
Ensuring board equality is something that most organisations should be prioritising to be able to fu...View article
The changing world of work is upon us, and with it comes challenges. For instance, I do not envy the...View article
The human resources profession is made up of several components, but which one is more important? Da...View article