Podcast: Crack the Code: Upgrade your Customer Experience, One Conversation at a Time
Register for free to become a member and enjoy access to all HRD content.
Member benefits:
Register below, or sign-in if already a member
Sally Earnshaw, Managing Director at Blue Sky & Brightwave was with the HRD Connect team where we discussed how important customer service has become for companies.
Listen to the podcast below:
Comments are closed.
Attracting new talent is shooting up the priority list, but also proving more difficult than ever. A...
View eventThe process of redefining a company culture is a complex one. Culture contributes directly to the da...
View eventThis report documents the findings of a Fireside chat held by ClickZ in the first quarter of 2022. I...
View resourceWe know hybrid working is here to stay, forcing many organisations to experiment with innovative and...
View eventWe know the pandemic has caused many people to revaluate their careers and relationships with work a...
View eventHR thought leader Dave Ulrich outlines ways leaders can deal with complexity in an increasingly busy...
View articleHistorically, HR hasn’t been as effective as it could be in sharing and communicating data with wide...
View eventCovid-19 has accelerated the rate of digital learning on a global scale. Coursera's latest report pr...
View articleAs the new world of work emerges, the CHRO role is undergoing an existential re-evaluation of its sc...
View articleAn economic slowdown has brought the debate about where we work back to the table. Bruce Daisley arg...
View articleAs the job market becomes increasingly competitive, companies are realizing the importance of offeri...
View articlePeter Byrne, the founder of HR business partner and employment law firm ESPHR discusses the need fo...
View articleIn a regular new series, HRD Connect speaks with leaders from all different industries about their w...
View articleEnsuring board equality is something that most organisations should be prioritising to be able to fu...
View articleThe changing world of work is upon us, and with it comes challenges. For instance, I do not envy the...
View articleThe human resources profession is made up of several components, but which one is more important? Da...
View article