close

Strategy & Leadership

Talent

Rewards & Benefits

Digital HR

Engagement

HRD LIVE

    Information

    Strategy & LeadershipBoardroom RelationshipsPodcast: Crack the Code: Upgrade your Customer Experience, One Conversation at a Time

    Podcast: Crack the Code: Upgrade your Customer Experience, One Conversation at a Time

    Author Date published December 8, 2017 Categories

    Sally Earnshaw, Managing Director at Blue Sky & Brightwave was with the HRD Connect team where we discussed how important customer service has become for companies.

    Listen to the podcast below:

    Comments are closed.

    Get the latest analysis and reports delivered to your inbox daily

    Whitepaper

    Whitepaper

    HRD People Leadership Survey 2019

    Leadership Development HRD People Leadership Survey 2019

    4m
    Learning At The Pace Of Change

    Whitepaper | Learning & Development Learning At The Pace Of Change

    5m
    HRD People Leaders' Report 2018

    Report | HR Strategy HRD People Leaders' Report 2018

    8m
    Are you getting your employee benefits wrong?

    Employee Benefits Are you getting your employee benefits wrong?

    9m

    Related Articles

    Does ‘old school’ thinking derail employee relation strategies?

    Boardroom Relationships Does ‘old school’ thinking derail employee relation strategies?

    2w Peter Byrne
    My working day: Karen Morris, Group HR Director, NM Group

    Boardroom Relationships My working day: Karen Morris, Group HR Director, NM Group

    1y Emily Sexton-Brown
    The need to improve board equality – urgently

    Boardroom Relationships The need to improve board equality – urgently

    1y Josh Krichefski
    Diverse workforces

    Boardroom Relationships Diverse workforces

    1y Tania Coke
    Certification vs. Competence in the HR Profession

    Boardroom Relationships Certification vs. Competence in the HR Profession

    1y Dave Ulrich
    The culture blame game - why taking responsibility is essential

    Boardroom Relationships The culture blame game - why taking responsibility is essential

    1y Pete Lowe
    Q&A with Swarovski: Technology shifts and the importance of business acumen

    Boardroom Relationships Q&A with Swarovski: Technology shifts and the importance of business acumen

    2y Unzela Khan
    Q&A with Swarovski: Technology shifts and the importance of business acumen

    Boardroom Relationships Q&A with Swarovski: Technology shifts and the importance of business acumen

    2y Unzela Khan