Chuck Heaton on trust and connectivity in the post-pandemic 'new normal'

As businesses emerge from the first stages of the COVID-19 pandemic into ‘the new normal’, it is the value that HR can provide that will sustain organisations and their people through the transition.

Maintaining connectivity between leaders and teams, employees and their coworkers, will prove crucial in doing so. Championing mental health, creating structures of support and stability for every worker, and keeping trust at the heart of every new development will be the top priorities for HR leaders with the future of their businesses at front of mind.

Never before has real connection between leaders and their teams been more crucial to business success. How can HR leaders ensure that the right lessons are learned from the COVID-19 pandemic?

Chuck Heaton. People & Culture Expert and HRD Thought Leader, is a Senior HR Consultant for Talent IQ, LLC, a broad-based Human Resources and Talent consultancy. He serves as a senior advisor for the West Virginia University Masters of Human Resource programme and the HRD Summit US Conference. Chuck has also been a featured speaker and facilitator at multiple gatherings such as Leap HR, Ethics & Compliance Officers Association (ECOA) and Accenture Leadership.

In this episode of the HRD Live Podcast, Chuck Heaton discusses building connectivity, HR’s role in helping organisations through such a difficult transitional period, the power of music in keeping people together (including some of his own musical recommendations), and much more.

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