Expedia is one of the world’s biggest tech-travel companies with revenues of $12bn in 2019. Although this figure has more than halved during the pandemic, the company says booking rates for some key destinations are now touching pre-Covid levels.
The company was founded as recently as 1996, but is already preparing a revolution in its working practice. During the pandemic, Expedia’s people leadership team refined a new hybrid working strategy which will formally go live in January.
Here Stephen Lochhead, Expedia’s senior vice-president of global talent acquisition, talks about the past, present and future of this exciting new policy.