Josh Bersin, the world-renowned industry analyst and founder of Bersin by Deloitte, took the time to speak with HRD Connect about the impending HR trends to be mindful of. These include why payment systems are entirely out of date and in need of serious modernisation; the core generational differences between global workforces; and the fundamental skills we will need for most future roles as we enter a new, digitally-disrupted world of world.

“Everything in our consumer lives is making our world easier, simpler and more curated. We need the same thing to happen in the workplace.” – Josh Bersin

Read our exclusive interview with Josh Bersin below.