Are customer centricity and employee focus mutually exclusive?

Watch Paul Smith, Group HR Director, Outdoor and Cycle Concepts discuss his session on creating synergy between customer centricity and employee focus at the HRD Summit UK 2020.

Plus:

Pedro Angulo and HRD Connect take a look at how to keep workplace culture stable during complicated periods of change.
Fiona Young, Hive Learning, discusses her take on why inclusion matters and how you can effectively integrate it into your business on the HRD Live Podcast.

Paul Smith, Outdoor and Cycle Concepts at HRD Summit UK 2020

Watch Paul Smith, Group HR Director, Outdoor and Cycle Concepts discuss his session on creating synergy between customer centricity and employee focus at the HRD Summit UK 2020.

Maintaining culture during transitional periods

HRD Connect and Pedro Angulo take a look at how to keep workplace culture stable during complicated periods of change.

Fiona Young, Hive Learning: Why inclusion matters and how to make it work

Fiona Young, Hive Learning, joins the HRD Live Podcast to discuss unconscious bias, defining real inclusion, the pivotal importance of learning in revolutionising inclusion in business, and much more.

HRD Connect Daily: March 5th 2020

Paul Smith, Outdoor and Cycle Concepts at HRD Summit UK 2020

Maintaining culture during transitional periods

Fiona Young, Hive Learning: Why inclusion matters and how to make it work